Immunisation consent website
Who we are
The Sirona care & health aim is to be there when you or your family or carer need us most and help you stay as independent as possible.
We look after adults and children at home and at school. Our thousands of staff work across Bristol, South Gloucestershire and North Somerset.
We are very proud that our most recent Care Quality Commission rating for the care our staff provide is Outstanding.
A not-for-profit social enterprise, we are funded by the NHS and local authorities. NHS care is free at the point of delivery. We are committed to serving our communities as a Community Interest Company, our activities provide benefit to all members of the population of the areas we cover. For further information please visit Sirona care & health
Frequently Asked Questions
Here are some of our most frequently asked questions.
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Can I take my child to the GP for their vaccination?
All school-aged vaccines are carried out by the Immunisation team. GPs may vaccinate in certain circumstances please contact the Immunisation Team to discuss your options. The Immunisation Team do offer community catch-up clinic sessions.
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What if I change my mind about my child having their vaccination after I have submitted consent?
It is important that you contact the Immunisation Team immediately and speak to a member of staff. We also advise that you contact the school if the vaccination session is planned within the next 72 hours.
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What if my child does not attend school?
The team will be happy to see your child in one of our community clinics. Please contact the team to discuss your requirements.
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What if my child has a medical condition?
There are very few children that cannot receive their vaccinations.
However, if your child has a medical condition, it is possible that we will ask you or your child’s GP or consultant for further information to ensure it is safe for them to receive the vaccination at the current time.
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What if my child is unwell following their vaccination?
All vaccines can cause side effects but studies suggest they are generally mild and soon settle. Some people may experience:
- Feeling or being sick
- Headaches
- Tiredness.
If you are worried about your child you can telephone 111 for non-urgent medical advice or contact your GP practice. In an emergency please telephone 999. Further advice can be found at: www.nhs.uk.
Call 111 for non-urgent medical advice and 999 in an emergency.
Our team report any post vaccination side effects that we are aware of, so please contact the Immunisation Team if you feel that we need to report any reactions experienced by your child.
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What if my child is unwell on the day of the vaccination?
Vaccinations can safely be given as long as the child does not have an acute febrile illness. If your child is not in school then you will receive information to book a community catch-up clinic appointment.
However, if your child is recovering from a chronic illness or recent infection, the nurse may decide to defer the vaccination until they are fully recovered. This is to ensure that any subsequent changes in their health are not wrongly attributed to the vaccination.
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Where can I find out more information about vaccinations?
You can find further information on the NHS choices website.
Alternatively, you can speak to your GP, practice nurse or a member of the immunisation team.
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Do I get a copy of my consent form?
Once you have submitted the consent you will receive an email to let you know we have received it. Please check your spam/junk folder if you don't receive it.
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How do I raise a technical support request?
Please email us on support@riviam.zendesk.com. Please don't put any personal details in as this email is not for clinical issues.
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What if I require the information in a different format?
Please contact the immunisation team who will be able to assist.
Get in touch for more answers
If you still have questions about our service or immunisations, please get in touch with us using the information below.
Call Sirona on 0300 124 5515 or email sirona.sch-imms@nhs.net